Privacy Policy

We take your privacy very seriously. Please read our privacy policy carefully to understand how we collect your personal information and how we are using your personal data to enhance the services we can offer you. This policy applies to information we collect on the visitors to our website; and individuals or businesses who are registered on our website.

1 What information are we collecting about you

When you are registered on our website, we collect your name, email address, postal address, billing address, credit card number, expiry date and CV2 code.

Under no circumstances are credit card details stored or shared with any other third parties, for security and privacy reasons we do not hold credit card details.

2 What use are we making of your private information

Your information is used for your registration, the process of your orders, and the delivery of your purchases. The relevant information is then used by us, our agents and sub-contractors to give you information on your account and to communicate with you on the management of your account and your orders. We may also contact you about other products and services we think may be of interest to you, only when you give us the authorization to do so.

We use your information to provide you with an amazing set of products and services that we relentlessly improve. Here are some of the ways we do that:

  • develop, operate, improve, deliver, maintain, and protect our products and services.
  • communicate with you.
  • monitor and analyse trends and usage.
  • personalize the services
  • contextualize your experience.
  • improve ad targeting and measurement, including through the use of your precise location data.
  • enhance the safety and security of our products and services.
  • verify your identity and prevent fraud or other unauthorized or illegal activity.
  • use information we’ve collected from cookies and other technology to enhance the services and your experience with them.
  • enforce our Terms of Service and other usage policies.

We may provide your information to our customer service agencies so that we can improve our services and you may be contacted to provide feedback and comments on our goods or services.

3 Marketing

We may also provide you with information about special features, products or services we think you might be interested in. We may also want to provide you with related information from third parties for the same reasons.

If you would rather not receive this information, please let us know by writing at: customerfirst@organictampons.co.uk . We may also provide your information to carefully selected third parties.

If you do not wish to share your information with those third parties, please contact us at: customerfirst@organictampons.co.uk, clearly stating «PLEASE DO NOT SHARE MY INFORMATION» in the subject of your message.

4 Our use of cookies and equivalent technologies

When you use our services, we collect information about which of those services you’ve used and how you’ve used them. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. We may also use these technologies to collect information when you interact with services we offer through one of our partners. Cookies are text files placed on your computer to collect standard Internet log information which are used to track what pages you are visiting on our website. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

5 Your information protection

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately misused, lost, disclosed, changed or destroyed. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional accepted industry standards to protect your information.

6 Access, correction and update of your information

You can correct or remove your information at any time. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at: customerfirst@organictampons.co.uk

7 Consent

How do we get your consent?

When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do you withdraw your consent?

you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at: customerfirst@organictampons.co.uk

8 Privacy policy changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

9 Websites links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

10 Contact us

We are counting on your feedbacks to update and enhance our privacy policy. Please share your queries, comments or remarks via email at: customerfirst@organictampons.co.uk

Alternatively, you can send us a mail at: Organic Brands Limited, University of East London, Knowledge Dock Business Centre, 4-6 University Way, London E16 2RD

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